Delivery Information

Delivery Times and Charges

Delivery, no one likes paying for it and we will give it to you for free when we can. Sometimes, we keep our prices so low that we simply can’t include free delivery for you. When this does happen, we do try and offer you the best service based on the size and value of the items in your order. Although the calculation can be complex we have summarised the options for you and kept it simple to understand.

Expected Delivery Times

Generally, we get your items out to you as soon as we can, we are then at the mercy of Royal Mail or our Courier Company! There are a lot of factors that can affect delivery times, so if you need to know for definite when an item will arrive then it’s best to get in touch with us and we can make sure you get what you need, when you need it and at the best price for you. 

Please be advised that this may vary depending on the factors previously stated. We will always keep you informed of the progress of your order and offer the opportunity to review or cancel the order – if the delivery timescales are inconvenient.

As a general rule for goods you purchase, take a look at the table below:

Which postcodes are included in which zone?

Zone A – All Postcodes in England and Wales. 

The following areas are subject to surcharge: Isle of Wight PO30 – PO41  & Isle of Scilly TR21 – TR25

Zone B – DD, DG, EH, FK, G, KA (Excl. KA27 & KA28), KY, ML, TD, AB1 – AB16, AB21 – AB25, AB30, AB39, PA1 – PA19, PH1 – PH3

Zone C – BT

Zone D – AB31 – 38, AB41 – AB56, HS, IV, KA27 – KA28, KW, PA21 – PA50, PA60 – PA78, PA80, PH4 – PH44, PH49 – PH50, ZE1 – ZE3, Isle of Man (IM-1M9), Guernsey (GY1-GY10), Jersey (JE1-JE5)

If any of this is not clear then we’d recommend that you give us a quick call on 0191 414 4241, followed by option 1 or option 2, and let a human help you out.